What can cause a cosmetologist to refuse service to a client?

Refusing service to a client can occur under specific circumstances where the health and safety of the client, the practitioner, or others may be at risk. A cosmetologist may decline to provide services when a client's behavior suggests they are under the influence of drugs or alcohol. This behavior can inhibit the client's ability to engage safely and responsibly during the cosmetic procedures, leading to potential hazards, injuries, or unsatisfactory results.

Practitioners have a professional obligation to maintain a safe and professional environment, and ensuring clients are capable of understanding and following instructions is a part of that responsibility. If a client is clearly impaired, the cosmetologist is justified in prioritizing safety by refusing service to prevent harmful situations.

In contrast, personal preferences regarding hairstyles, product choices, or age, while potentially influencing client interactions, do not normally present a safety concern that warrants refusal of service. These factors are typically part of the stylist-client relationship that can be navigated through professional discussions instead.